|
||||||||||
| Sales | Fulfillment | Support |
| Can I get
help selecting a conveyor?
I can't find exactly what I need. Are more products available? Is more dimensional information available? Can I have someone review my order to make sure I did this right? Can we get a formal quote on what we need? Can we get a sale representation to visit us? Can you sell internationally? What is your mailing address? |
Are local, state or federal
taxes
included?
Who do I make out the purchase order to? Were do I send the Tax Exemption Certificate? Where do I send a drawing? Will I get an acknowledgement of the order? What are my payment options? What are our Terms and Conditions? Where can I get a Credit Application? |
What happens
after
I place an order?
Will I get an order acknowledgement? Where does my invoice come from? Who supports me after the sale? Who do I contact If I need service? Are you OSHA compliant? |
| Installation | Returns | Freight and Handling |
| Is this equipment easy for
us to install?
Can I get plug-in electronics? Can you install the equipment for us? How much does it cost to install this equipment? How much maintenance is required of my equipment. |
What is the
return
policy?
Where do I get a return authorization card?
|
How much does
shipping
cost?
How long will it take to receive my order? What do I do if something is damaged in transit? Can we use our corporate shipping account with our carriers. |