Q. Are local, state or federal
taxes
included?
A. No. We will add any
appropriate taxes to your final bill. If you are tax exempt, please
note this during the checkout process by indicating it in the appropriate pull down
menu. If you have indicated you are exempt and we do not have a
certificate on file, we will require a copy prior to completing this
transaction. If other tax certificates apply, they must be provided prior
to completion of the transaction.
Q.
Who do I make out the purchase order to?
A.
Advanced Equipment Company
P.O. Box 11382
Charlotte, NC 28220
Phone: 1-704-527-3141
Fax: 1-704-522-7262
Email: aec1@att.net
Q.
Were do I send the Tax Exemption Certificate?
A. Mail it to us or fax to the attention Web Sales at
1-704-522-7262.
Advanced Equipment Company
P.O. Box 11382
Charlotte, NC 28220
Phone: 1-704-527-3141
Fax: 1-704-522-7262
Email: aec1@att.net
Q.
Where do I send a drawing?
A.
If faxable, send it to the attention Web Sales at 1-704-522-7262. If it is in electronic format, email to aec1@att.net.
We use AutoCAD 2000 as our drawing program. Please send all other
drawing types in .DXF format. We recommend sending the file in a zip
format.
Or else, send us a CD-Rom or disk with the drawings in the mail.
Advanced Equipment Company
P.O. Box 11382
Charlotte, NC 28220
Phone: 1-704-527-3141
Fax: 1-704-522-7262
Email: aec1@att.net
Q. Will I get an acknowledgement of the order?
A.
Yes. We will contact you via email with the final total and the expected arrival date and
tracing information.
Q.
What are my payment options?
A.
Currently we accept:
- Visa, MasterCard, American Express
-
Cash
-
Check with prior approval.
-
Purchase orders with credit approval. An online credit
application is available for your use.
-We
cannot ship C.O.D. or credit cards at this time.
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